Zaxby's Gift Cards & Balance Check

The quickest way to check a Zaxby's gift card balance is through Zaxby's official gift-card system. You can also ask a cashier at a participating Zaxby's restaurant or check the remaining balance shown on your receipt after using the card.

Zaxby's sells gift cards through its official online gift-card experience. Choose a physical gift card when you want a traditional card, or an eGift card when you want the card delivered digitally.

The Zaxbys app supports gift-card payments. Zaxby's says a gift card can be quickly added during checkout, and supported cards can also be used with the app's in-restaurant scan-to-pay feature.

Yes. A supported Zaxby's gift card can be added to a Zax Rewardz account and applied when gift-card payment is available during checkout.

Sign in to the account containing the gift card, build your order and check the available payment methods before submitting it.

For the complete ordering process, see our Zaxby's online ordering guide.

Yes. Current Zaxby's gift-card terms allow cards to be used for Zaxby's products at participating restaurants.

If your card is stored in the Zaxbys app, the current app also supports scanning to pay with a gift card in participating restaurants.

If you are placing a delivery order through Zaxby's own checkout, check whether your stored gift card appears among the available payment methods before submitting the order.

Do not assume a Zaxby's gift card can be entered directly as payment on an independent third-party delivery marketplace. The payment options shown by the platform processing the order determine what can be used.

If you need the full pickup and delivery ordering process, use our Zaxby's online ordering guide.

Zaxby's gift cards are intended for Zaxby's products at participating restaurants, so the card can be used toward eligible menu purchases rather than being limited to one specific meal or category.

Want to check current items before using your balance? Browse our Zaxby's menu with prices.

If your Zaxby's gift card is being declined or is not appearing correctly in the app, check the card itself before assuming the order system is broken.

Treat a Zaxby's gift card like cash. Current card terms state that a card is not replaced if it is lost, stolen, damaged or used without your permission.

Keep the physical card or eGift details secure and do not share the card number or PIN publicly.

A Zaxby's gift card and Zax Rewardz points are not the same thing.

A supported gift card can be stored in the same Zaxbys app account, but the gift-card balance remains separate from your Rewardz points.